Development of a Meeting Room Reservation System in the Food and Beverage Industry
Main Article Content
Abstract
The manual process of meeting room reservations often takes considerable time and creates inefficiency, especially when coordinating schedules among multiple users. In addition, searching for meeting-related information is not yet integrated, and the absence of automatic reminders often causes users to miss scheduled meetings. To address these issues, a web-based system was developed to manage meeting room reservations digitally. The system includes an information search feature using a chatbot and automatic reminders integrated with Google Calendar or Outlook. The prototype method was applied in the development process. To ensure the system meets user needs, evaluations were carried out through functional testing, the User Experience Questionnaire (UEQ), and time efficiency testing. The functional testing results show that the system works properly and meets user requirements. Meanwhile, UEQ results indicate that all aspects Attractiveness, Perspicuity, Efficiency, Dependability, and Stimulation achieved the “Excellent” category. The highest score was for Stimulation at 2.531, suggesting the system provides an enjoyable, non-monotonous experience that fosters user engagement. In terms of efficiency, manual reservations required between 1,245 and 1,560 seconds, depending on the responsiveness of the admin or receptionist. After system implementation, booking time was reduced to 35 – 50 seconds. This shows an improvement in reservation efficiency of about 96%.
Article Details
How to Cite
Abdulloh, A., Hani’ah, M., & Wijayaningrum, V. (2026). Development of a Meeting Room Reservation System in the Food and Beverage Industry. Journal of Informatics Information System Software Engineering and Applications (INISTA), 8(2), 132-143. https://doi.org/10.20895/inista.v8i2.2050
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[4] I. D. Niesviantika, H. Marcos, and Riyanto, "Perancangan aplikasi pengingat jadwal dan rencana kegiatan sehari-hari berbasis Android," Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi, vol. 12, pp. 359–366, 2023. [Online]. Available: http://ojs.stmik-banjarbaru.ac.id/index.php/jutisi/article/view/1224
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[7] D. Y. Descania, "Penerapan metode prototype pada pengembangan sistem antrian online di kementrian ATR/BPN Kab. Sukabumi," Indexia, vol. 5, no. 01, p. 1, 2023, doi: 10.30587/indexia.v5i01.5165.
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[10] N. Andini, R. Taufiq, D. Y. Priyanggodo, and Y. Sugiyani, "Penggunaan metode prototype pada pengembangan sistem informasi imunisasi posyandu," JIKA (Jurnal Informatika), vol. 7, no. 4, pp. 431–435, 2023, doi: 10.31000/jika.v7i4.9329.
[11] S. H. Bariah and D. Pradina, "Implementasi SDLC model prototype pada sistem informasi company profile SMP PGRI Bungbulang berbasis website," PETIK: Jurnal Pendidikan Teknologi Informasi Dan Komunikasi, vol. 10, no. 1, pp. 85–97, 2024, doi: 10.31980/jpetik.v10i1.1030.
[12] F. R. Nadin, L. N. Hayati, and A. Faradibah, "Implementation of the prototyping method for a web-based BUMDes Appakabaji management information system in Maros regency," Journal of Artificial Intelligence and Engineering Applications (JAIEA), vol. 5, no. 2, pp. 3336–3341, 2026, doi: 10.59934/jaiea.v5i2.2186.
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[14] R. Setiadi, N. A. Falah, M. I. Parabi, D. Sakethi, and F. E. Febriansyah, "Development of facility rental, product shipment tracking, and payment in the UnilaHub application," International Journal of Electronics and Communications System, vol. 4, no. 1, pp. 43–58, 2024, doi: 10.24042/ijecs.v4i1.22889.
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[18] R. D. Dana, A. Bahtiar, and I. Ali, "Optimalisasi layanan kesehatan di puskesmas melalui pengembangan chatbot berbasis web menggunakan Flowise AI," JTIM: Jurnal Teknologi Informasi dan Multimedia, vol. 6, no. 3, pp. 376–391, 2024.
[19] A. Maspupah, "Literature review: Advantages and disadvantages of black box and white box testing methods," Techno Nusa Mandiri: Journal of Computing and Information Technology, vol. 21, no. 2, 2024.
[20] Uminingsih, M. N. Ichsanudin, M. Yusuf, and Suraya, "Pengujian fungsional perangkat lunak sistem informasi perpustakaan dengan metode black box testing bagi pemula," STORAGE: Jurnal Ilmiah Teknik dan Ilmu Komputer, vol. 1, no. 2, pp. 1–8, May 2022.
[21] B. Priyatna, A. L. Hananto, and M. Nova, "Application of UAT (user acceptance test) evaluation model in Minggon e-meeting software development," Systematics, vol. 2, no. 3, pp. 110–117, 2020.
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[23] B. R. Ulfa and A. Ambarwati, "Pengujian usability aplikasi mobile e-surat menggunakan User Experience Questionnaire (UEQ)," JATISI (Jurnal Tek. Inform. dan Sist. Informasi), vol. 9, no. 4, pp. 3458–3466, 2022, doi: 10.35957/jatisi.v9i4.3038.
[24] A. Faradibah and E. Suryani, "Pengembangan model simulasi sistem dinamik untuk meningkatkan efisiensi sistem operasional transportasi," ILKOM Jurnal Ilmiah, vol. 11, no. 1, pp. 67–76, 2019.
[25] J. Shadiq, A. Safei, and R. W. R. Loly, "Pengujian aplikasi peminjaman kendaraan operasional kantor menggunakan black-box testing," Information Management for Educators and Professionals, vol. 5, no. 2, pp. 97–110, 2021.
[26] D. A. Sofia and A. A. E. Putri, "Analisis perbandingan penambahan jam kerja dan tenaga kerja terhadap waktu dan biaya proyek dengan metode time cost trade off," in Ind. Res. Work. Natl. Semin., vol. 12, 2021, pp. 846–854.