Pengujian User Experience pada Aplikasi ITTP IGracias Menggunakan System Usability Scale (SUS) dan Usability Testing

Erlan Candra Haryanto; Muhamad Azrino Gustalika

doi:10.20895/jasmed.v1i1.1016

Erlan Candra Haryanto Institut Teknologi Telkom Purwokerto
Muhamad Azrino Gustalika Institut Teknologi Telkom Purwokerto

DOI: https://doi.org/10.20895/jasmed.v1i1.1016

Keywords: Application, User Interface, User Experience, Usability Testing, System Usability Test

Abstract

In the first time published, the IGracias ITTP android application has never experienced usability analysis testing of the application. Application analysis is a step to determine the successful implementation of an application. The purpose of this study is to determine the level of User Experience in the IGracias ITTP android application by implementing the Usability Testing and System Usability Scale (SUS) methods as an analysis of the usability of the IGracias ITTP android application. The research was conducted by utilizing the Maze and Google Form applications to collect questionnaire data. The results of the research on the reliability test showed that the Cronbach's α score was 0.818. Then in the Pearson Moment Product correlation validity test, it obtained a T-Table score of 1.734 which was stated as valid. Furthermore, the IGracias ITTP android application obtained a SUS score of 62. From the results of the SUS score, the IGracias ITTP android application was included in category D with the adjective Ok and for the results of Usability it obtained a score of 60.

References

R. Mense, “Pertumbuhan pasar aplikasi mobile di Indonesia sangat signifikan,” 2020. .

N. Yolanda, I. H. Santi, D. Fanny, and H. Permadi, “Analisis Sentimen Popularitas Aplikasi Moodle Dan Edmodo Menggunakan Algoritma Support Vector Machine,” J. Algoritm., vol. 3, no. 1, pp. 48–59, 2022.

I. Salamah, “Evaluasi Usability Website Polsri Dengan Menggunakan System Usability Scale,” vol. 8, pp. 176–183, 2019.

U. Ependi, A. Putra, and F. Panjaitan, “Evaluasi tingkat kebergunaan aplikasi administrasi penduduk menggunakan teknik system usability scale,” Regist. J. Ilm. Teknol. Sist. Inf., vol. 5, no. 1, pp. 63–76, 2019, doi: 10.26594/register.v5i1.1412.

J. Nielsen, “Quantitative Studies: How Many Users to Test?,” 2006. .

N. Huda, “Implementasi Metode Usability Testing Dengan System Usability Scale Dalam Penilaian Website Rs Siloam Palembang,” Klik - Kumpul. J. Ilmu Komput., vol. 6, no. 1, p. 36, 2019, doi: 10.20527/klik.v6i1.177.

D. Setiawan and S. L. Wicaksono, “Evaluasi Usability Google Classroom Menggunakan System Usability Scale,” Walisongo J. Inf. Technol., vol. 2, no. 1, p. 71, 2020, doi: 10.21580/wjit.2020.2.1.5792.

G. W. Intyanto, N. A. Ranggianto, and V. Octaviani, “Pengukuran Usability pada Website Kampus Akademi Komunitas Negeri Pacitan Menggunakan System Usability Scale (SUS),” Walisongo J. Inf. Technol., vol. 3, no. 2, pp. 59–68, 2021, doi: 10.21580/wjit.2021.3.2.9549.

R. N. Ambarwati, Y. F. A. Wibowo, and ..., “Penggunaan Metode Algoritma Fin Untuk Mining Frequent Access Pattern Pada Menu Igracias Universitas Telkom,” eProceedings …, vol. 7, no. 3, pp. 9895–9902, 2020.

H. Rachmi and S. Nurwahyuni, “Pengujian Usability Lokamedia Website Menggunakan System Usability Scale,” Al-khidmah, vol. 1, no. 2, p. 86, 2018, doi: 10.29406/al-khidmah.v1i2.1155.

M. S. Hartawan, “Analisa user interface untuk meningkatkan user experience menggunakan usability testing pada aplikasi android pemesanan test drive mobil,” J. Teknol. Inf. ESIT, Univ. Krisnadwipayana, vol. 14, no. 2, pp. 46–52, 2019.

A. A. Jiwa Permana, “Usability Testing Pada Website E-Commerce Menggunakan Metode System Usability Scale (Sus) (Studi Kasus : Umkmbuleleng.Com),” JST (Jurnal Sains dan Teknol., vol. 8, no. 2, pp. 149–158, 2019, doi: 10.23887/jstundiksha.v8i2.22858.

A. Pratama, A. Faroqi, and E. P. Mandyartha, “Analisis Tingkat Usability Pada Aplikasi Frostid Menggunakan System Usability Scale (SUS),” J. Ilm. Edutic Pendidik. dan Inform., vol. 8, no. 1, pp. 31–38, 2021, doi: 10.21107/edutic.v8i1.12195.

S. Aisyah et al., “Evaluasi Usability Website Dinas Pendidikan Provinsi Riau Menggunakan Metode System Usability Scale,” J. Ilm. Rekayasa dan Manaj. Sist. Inf., vol. 7, no. 2, pp. 125–132, 2021.

A. G. Dinia, C. Wiguna, and A. Burhanudin, “Sistem Pengukuran Kualitas Website Penelitian dan Pengabdian Masyarakat I-Gracias Menggunakan Metode Webqual,” J. Tek. Inform. dan Sist. Inf., vol. 8, no. 1, pp. 1–11, 2022, doi: 10.28932/jutisi.v8i1.3915.

Ghina Tresna Soraya, “Analysis of Academic Information System Improvement Using Web Usability,” vol. 6, no. 2, pp. 7870–7889, 2019.

E. H. Siregar, D. Januarita, and C. Wiguna, “Pengukuran Kualitas Sistem Informasi Akademik,” J. Sist. Inf. dan Manaj., vol. 9, no. 2, 2021.

D. Rachmawaty, A. Z. Yamani, F. D. Winati, and H. Mardhiana, “Implementation of Importance-Performance Analysis on Integrated Information System Institut Teknologi Telkom Purwokerto,” J. Ilm. Tek. Ind., vol. 20, no. 2, pp. 184–194, 2021, doi: 10.23917/jiti.v20i2.15600.

Mohamad Ichwan Arrasid, “Improvement I-Gracias Mobile Website Using User Centered Design (UCD) Methods,” vol. 9, no. 3, pp. 1881–1887, 2022.

Ismael Sánchez School, “Remote Usability Testing of Online Payments with Smartphones,” aalto university school of science, 2021.